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Administration

Desk Assistant

Job ID:

TN2025ADM010

Date:

01/01/25

On behalf of Policlinico San Donato, Talents Nexus is seeking an organized and customer-oriented Desk Assistant for its Najaf branch at the Al-Najaf Al-Ashraf Teaching Hospital. Policlinico San Donato is a leader in international healthcare, offering cutting-edge medical services and patient-focused care. In this pivotal role, you will be the first point of contact for patients, visitors, and staff, ensuring smooth front-desk operations while upholding the highest standards of service.

Company:

Gruppo San Donato

Location:

Al-Najaf Al-Ashraf Teaching Hospital, Najaf, Iraq

Job Type:

Full Time

Starting date:

As soon as possible

Requirements 

Key Responsibilities


  • Greet and assist patients, visitors, and staff with professionalism and courtesy.

  • Manage inquiries via phone, email, and in-person, directing individuals to appropriate departments.

  • Assist with patient check-ins and provide guidance on hospital procedures and schedules.

  • Handle administrative tasks such as maintaining records, managing appointments, and data entry.

  • Ensure confidentiality and compliance with hospital policies in managing patient information.

  • Serve as a liaison between hospital staff, patients, and external visitors to facilitate effective communication.

  • Maintain a secure and organized front desk area, monitoring visitor access and adherence to safety protocols.

  • Support the coordination of hospital meetings, events, and conferences.


Qualifications


  • High school diploma or equivalent; training in administration or customer service is a plus.

  • Proven experience in front-desk, customer service, or administrative roles, preferably in healthcare.

  • Fluency in English and Arabic (written and spoken) is mandatory.

  • Proficiency in office software and hospital management systems.

  • Strong interpersonal and communication skills.

  • Exceptional organizational abilities and attention to detail.


What We Offer


  • Competitive salary and comprehensive benefits.

  • Professional development and training opportunities.

  • Access to health and wellness programs.

  • A collaborative and supportive work environment.


Application Process


To apply, send your CV and a cover letter highlighting your qualifications and experience to careers@talents-nexus.com. Please include “Desk Assistant Application – [Your Name]” in the subject line.



Policlinico San Donato – Najaf Branch is committed to diversity and equal opportunity in its workforce.

Apply Now

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