Administration
Desk Assistant
Job ID:
TN2025ADM010
Date:
01/01/25
On behalf of Policlinico San Donato, Talents Nexus is seeking an organized and customer-oriented Desk Assistant for its Najaf branch at the Al-Najaf Al-Ashraf Teaching Hospital. Policlinico San Donato is a leader in international healthcare, offering cutting-edge medical services and patient-focused care. In this pivotal role, you will be the first point of contact for patients, visitors, and staff, ensuring smooth front-desk operations while upholding the highest standards of service.
Company:
Gruppo San Donato
Location:
Al-Najaf Al-Ashraf Teaching Hospital, Najaf, Iraq
Job Type:
Full Time
Starting date:
As soon as possible
Requirements
Key Responsibilities
Greet and assist patients, visitors, and staff with professionalism and courtesy.
Manage inquiries via phone, email, and in-person, directing individuals to appropriate departments.
Assist with patient check-ins and provide guidance on hospital procedures and schedules.
Handle administrative tasks such as maintaining records, managing appointments, and data entry.
Ensure confidentiality and compliance with hospital policies in managing patient information.
Serve as a liaison between hospital staff, patients, and external visitors to facilitate effective communication.
Maintain a secure and organized front desk area, monitoring visitor access and adherence to safety protocols.
Support the coordination of hospital meetings, events, and conferences.
Qualifications
High school diploma or equivalent; training in administration or customer service is a plus.
Proven experience in front-desk, customer service, or administrative roles, preferably in healthcare.
Fluency in English and Arabic (written and spoken) is mandatory.
Proficiency in office software and hospital management systems.
Strong interpersonal and communication skills.
Exceptional organizational abilities and attention to detail.
What We Offer
Competitive salary and comprehensive benefits.
Professional development and training opportunities.
Access to health and wellness programs.
A collaborative and supportive work environment.
Application Process
To apply, send your CV and a cover letter highlighting your qualifications and experience to careers@talents-nexus.com. Please include “Desk Assistant Application – [Your Name]” in the subject line.
Policlinico San Donato – Najaf Branch is committed to diversity and equal opportunity in its workforce.